To ensure the best service for our
manufacturers and our retailers, we have built an innovative customer responsive
supply chain. Our buyers monitor both incoming and outgoing stock levels on a daliy
basis in order to guage fluctuations and trends in purchasing
patterns.
Product Quality
Assurance
Oriental Merchant offers on-going quality assurance in
both goods and services. Our food wholesaling practices include national product
recall protocol, tax invoice provision and a dedicated mainstream sales and
accounts
department.
Our in-house legal and overseas purchasing team, and our
food safety committee ensure ongoing food safety through our accredited HACCP
program.
Manufacturing
Standards
We select our trading partners based on their
manufacturing standards and product adaptations. Asian manufacturers are
regularly checked and their processes documented by our regulatory and
purchasing
team.
EAN
Management
Oriental Merchant follows the guidelines set down by EAN
International which aim for 100% scanning integrity of products. All
information on our listed products is registered with EANnet and we are working
toward data alignment with supermarket
chains